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419- 1/1, Highlevel Road, Delkanda, Nugegoda.
IBMC

Privacy Policy

Company: IBMC Lanka (Pvt.) Ltd
Registered Number: PV14323
Website: https://www.ibmc.lk

About Us

We are IBMC Lanka (Pvt.) Ltd, a registered company in Sri Lanka under the registration number PV14323.
Our official website address is https://www.ibmc.lk.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or make purchases from our online store.

What Personal Data We Collect and Why

a. Cookies

  • When you visit our login page, a temporary cookie checks whether your browser accepts cookies. It contains no personal data and is discarded when the browser is closed.

  • When you log in, cookies are used to save your login details and display preferences.

    • Login cookies last 2 days

    • Screen option cookies last 1 year

    • Selecting “Remember Me” keeps login active for 2 weeks

    • Logging out removes login cookies.

  • When editing or publishing content, an additional cookie stores the post ID of the article edited. It expires after 1 day.

b. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, or links).
Embedded content from other websites behaves exactly as if the visitor has directly visited those sites.
These third-party sites may collect data, use cookies, and track interactions, especially if you are logged into those platforms.

Your Rights Over Your Data

If you have an account on our website, you can request:

  • A copy of any personal data we hold about you.

  • Erasure of your personal data, except data required for administrative, legal, or security purposes.

Requests can be made through our Contact Form.

Your Contact Information

Your contact details are 100% secure.
Access is strictly limited to authorized administrative staff who manage our website operations.

How We Protect Your Data

All data is securely stored in an internationally protected cloud server using encryption methods and advanced security layers to prevent unauthorized access.

Data Breach Procedures

We maintain both internal and external reporting systems to promptly identify, report, and mitigate any data breaches.

Information Collected During Checkout

While you visit our store, we collect and store the following information:

  • Products viewed: to show you recently viewed items.

  • Location, IP address, and browser type: for calculating taxes and shipping estimates.

  • Shipping address: to estimate shipping costs and deliver orders.

  • Cart contents: maintained using cookies while you browse.

When you make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details

  • Optional account credentials (username/password)

We use this information to:

  • Send order and account information

  • Process payments securely

  • Respond to inquiries and complaints

  • Set up user accounts

  • Comply with legal obligations (e.g., taxation)

  • Improve store performance

  • Send marketing messages (only if you consent)

Data Retention

We store personal data only as long as needed for operational or legal purposes.
If you delete your account, related information is erased unless retention is required by law.

Who Has Access to Your Data

Only administrators and shop managers can access:

  • Order details (items purchased, date, and delivery address)

  • Customer data (name, email, billing, and shipping information)

These authorized team members use this data only to:

  • Fulfill orders

  • Process refunds

  • Provide customer support

What We Share with Others

We do not share any customer or order data with third parties, except as required to process your payment.

Payments

We accept payments through PayHere.
During payment processing, limited information (such as purchase total and billing details) is securely shared with PayHere to complete the transaction.

For more information, visit: https://www.payhere.lk

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please reach us through our Contact Form.